Soul Vegan

Edinburgh, UK

FAQ's

Open questions?
Check our frequently
asked questions

3500+ Successful Businesses

Here are the most frequently asked questions about our Table management software and some crucial questions that we usually get.

Resv Table Management System

RESV is a global, commission-free restaurant management and online reservation platform. Trusted by more than 3,500 restaurants in over 42 countries and available in 24 languages, RESV simplifies bookings, enhances guest experience, and gives operators full control over their data and brand.

RESV offers zero commission on all bookings, transparent flat pricing, advanced multi-venue management, direct Google integration for “Reserve with Google,” full guest data ownership, seamless integrations with POS and hospitality systems, powerful performance analytics, and personalized Global based support.

Unlike many competitors, RESV never charges per-cover or booking commissions, never competes in a public marketplace unless you choose, and allows total brand and data control. RESV provides feature-rich, multi-venue management and best-in-class support without extra fees or hidden costs.

RESV is available in over 42 countries worldwide, supporting restaurants across Europe, North America, Asia, Australia, and the Middle East with fully localized solutions.

Yes, RESV enables easy management of multiple venues in one dashboard and supports 24 languages for international operations.

RESV supports integrations with Google (Reserve with Google), leading POS systems, popular website builders, CRM, and more to streamline your operations.

Absolutely. RESV is GDPR ready, ISO 27001 compliant and prioritizes data security, and ensures guests’ information is protected at every touchpoint.

  • Commission-free bookings

  • Flat, transparent pricing

  • Custom branded booking widgets

  • Powerful analytics and reporting

  • Flexible deposit/no-show protection

  • Multi-venue and multi-user management

  • Integrations with Google, POS, and major web platforms

  • UK-based support with global reach

  • GDPR-compliant data privacy

RESV is designed for a variety of hospitality businesses, including independent restaurants, multi-location chains, hotels, Wineries, cafés, bars, pubs, clubs, and experience venues.

Yes! Easily manage several locations, user roles, and reporting streams from one intuitive dashboard.

Simply reach out via our Get Started or contact page or request a demo. Our team will guide you from setup to ongoing optimization!

Resv restaurant table management system is an essential tool designed to coordinate the allocation of dining tables, optimize seating, manage reservations, and track the status of each table in real-time.

Resv Table management encompasses the strategic organization of table types and seating arrangements within the dining room. It aims to make the dining room work harder by efficiently assigning tables, reducing wait times, and enhancing overall guest flow.

A robust table management system includes the following key functions:

  • Real-time Updates on Table Availability: Provides up-to-date information on table availability.
  • Seating Arrangements: Organizes seating areas and assigns tables efficiently.
  • Reservation Management: Handles reservations, tracks statuses, and captures guest details.
  • Waitlist Management: Efficiently manages walk-in guests and waitlists.
  • Custom Floor Plans: Allows customization of floor layouts based on the restaurant’s unique space.

RESV Sectors

RESV supports a wide range of hospitality sectors, including restaurants, restaurant groups and chains, franchises, bars, nightclubs, wineries, hotels, pubs, cafés, and bistros.

RESV streamlines table reservations, automates bookings, and improves guest satisfaction with an easy-to-use, restaurant-focused reservation and management system.

Yes. RESV’s centralized dashboard makes it easy to coordinate reservations, manage performance, and oversee guest experience across multiple restaurant locations.

Absolutely. RESV simplifies bookings and guest management for franchise groups, ensuring consistent service across all sites under one platform.

Yes. RESV is ideal for bars and nightlife venues, offering fast guest seating, VIP table booking, guest list management, and efficient operations even during busy hours.

Yes. Hotels and pubs use RESV to manage dining and table reservations, optimize guest flow, and boost food & beverage revenues.

Definitely. RESV allows wineries to manage tasting bookings, event scheduling, and guest experiences, all in one place.

Yes. RESV enhances booking and guest management for cafés and bistros, reducing admin work and improving service speed and accuracy.

RESV Solutions

RESV provides comprehensive solutions including online restaurant reservations, automated marketing, table and shift management, online bookings, reputation and reviews management, and seamless platform integrations.

RESV offers end-to-end online reservation tools, integrating with your website and data center for secure, efficient booking and guest management.

RESV delivers automated marketing tools, campaign scheduling, loyalty programs, and customer retention features to help attract new guests and build regular clientele.

Yes. RESV’s management tools let you coordinate shift patterns, manage waitlists, optimize table turnaround, and streamline staff scheduling all in one place.

RESV maximizes your restaurant’s visibility with online booking partners, helping you attract more guests and fill more tables effortlessly.

Yes. RESV includes management tools for monitoring and responding to guest reviews and shaping your reputation to drive repeat business.

RESV supports integrations with external websites, booking platforms, Google, POS systems, and more via flexible, universal APIs making it easy to manage all your operations in one ecosystem.

Resv and ISO 27001

Yes, RESV is ISO 27001 certified. This international certification demonstrates RESV’s commitment to world-class information security management and data protection standards for our customers and partners.

ISO 27001 is the globally recognized standard for information security management systems (ISMS). Certification means RESV follows strict processes for risk assessment, data security, cyber-resilience, ongoing improvement, and regulatory compliance.

RESV’s ISO 27001 certification ensures robust technical and organizational measures, including data encryption, secure storage, strict access controls, regular audits, and continuous risk management. This keeps your restaurant’s and your customers’ data as safe as possible.

RESV received ISO 27001 certification in 2025. Certification is maintained through regular external audits and rigorous internal review.

ISO 27001 safeguards customer data, helps meet GDPR and other compliance requirements, improves cyber resilience, and demonstrates to guests and partners that their information is in expert hands.

How Can RESV Help My Business?

RESV helps restaurants and hospitality businesses grow by increasing bookings, reducing no-shows, and automating administrative tasks. With RESV, you’ll fill more tables, protect your revenue with flexible deposit options, and save staff hours each week. The platform’s automated confirmations and reminders create a seamless guest experience, while powerful analytics let you make data-driven decisions. RESV supports multi-venue management, delivers total control over guest data, and provides expert support, so your business can thrive without hidden fees or marketplace competition.

  • Boosts table turnover and revenue by maximizing seat occupancy

  • Reduces wait times and guest frustration

  • Minimizes double-bookings and operational errors

  • Simplifies assigning, holding, and releasing tables especially at peak periods

  • Enables seamless coordination between bookings, walk-ins, and waitlists

  • Tracks service times, guest notes, special requests, and staff assignments

  • Works across multi-venue, multi-user operations with centralized control

No, RESV is 100% commission-free and transparent. There are no hidden fees or per-cover charges, so you keep more of your revenue.

No. With RESV, your restaurant isn’t automatically listed on a public marketplace that promotes your competitors. You maintain full control of your brand and guest relationships.

Yes, RESV gives you 100% ownership of your guest data. Unlike some platforms, we never restrict access, enabling better marketing, loyalty, and compliance.

RESV is built for multi-venue operations, allowing you to seamlessly manage all your locations, users, and reporting from one easy dashboard at no additional cost.

Our expert UK-based support team is always available, providing fast responses and hands-on onboarding as standard for every client.

RESV offers flexible plans with no lock-in, so you have full control and can adapt as your business grows.

RESV supports integration with Reserve with Google, major POS systems, website builders, and more. All designed for your convenience and included as core product features.

RESV is localized in 24 languages and available in 42+ countries, making it suitable for businesses around the world.

An online reservation system, like Resv, allows your customers to conveniently book tables in your restaurant online. This reservation system improves the efficiency of your table management, increases customer satisfaction and can lead to an increase in sales. With features such as automatic confirmations and reminders, it also reduces the number of missed reservations (no-shows).

Resv online table booking system integrates seamlessly into your existing website or outside your website. Customers can make reservations around the clock while benefiting from flexible table management and automated communication processes. This system helps you maximise your table utilization and make administration more efficient.

The table reservation software Resv offers numerous advantages: It optimises your operational processes, reduces manual effort, minimises sources of errors and increases productivity. Detailed analytics and reports give you valuable insights into customer behavior and table utilisation, helping you make data-driven decisions.

Choosing Resv as your online reservation software means choosing an advanced, user-friendly and efficient solution. With features like 24/7 online bookings, automated reminders and personalised messages, it offers a streamlined reservation experience for both you and your customers.

Using Resv Table Management

RESV gives you a clear, real-time view of your entire floorplan on desktop, tablet, or mobile so your team can assign tables, seat guests, manage waitlists, and coordinate walk-ins and reservations effortlessly.

Absolutely. The intuitive, drag-and-drop interface and clear visual cues mean even new team members can become table management pros in minutes.

Yes. RESV connects directly with the reservations module so confirmed bookings, cancellations, and modifications instantly update the floorplan. It also integrates with leading POS systems, syncing guest and order data for smoother operations.

Yes. Easily create and adjust digital layouts to match any space, from intimate fine dining to large, multi-room operations. RESV adapts for bars, patios, event spaces, and more.

Yes. RESV makes it simple to manage tables, staff, and reporting for multiple venues from one centralized platform.

Yes. RESV’s cloud-based platform works seamlessly on desktop, tablet, and mobile, so you can manage tables from anywhere on-site.

Absolutely. You can export them in PDF or CSV format.

Yes, you can cancel it from your dashboard. The license will continue working until the end of your period.

Yes, you can upgrade or downgrade your license at any moment. The system will prorate your subscription cost.

No. If the license expires the system will stop working.

Absolutely.

Each site (domain) requires a different license. Within the same site you can manage from 1 to 20 restaurants (depends on your plan).

This is the perfect solution if you have a restaurant with several locations and want to manage everything from one dashboard.

If you manage several restaurants, each one with its own domain, you will need one license for each site.

Resv and AI Integration

Yes, RESV integrates artificial intelligence to enhance restaurant operations, automate workflows, and improve guest experiences.

With AI features, RESV can automatically predict peak times, optimize table allocation, and recommend staffing levels helping you increase bookings and reduce wait times. AI-driven guest insights let you deliver personalized offers and experiences for higher satisfaction and loyalty.

  • Automated booking and cancellation confirmations

  • AI-driven reminders to reduce no-shows

  • Intelligent waitlist and walk-in management

  • Predictive analytics for sales, occupancy, and guest demand

  • Smart marketing tools: personalized email and messaging campaigns

Absolutely! AI analyzes booking patterns and guest behavior to send timely reminders, suggest optimal deposit policies, and automate confirmations decreasing costly no-shows.

Yes. RESV’s AI-powered modules connect with your POS, CRM, and website, delivering real-time recommendations and automation without disrupting your current workflows.

Resv Global Locations

RESV is available in more than 42 countries worldwide. Our platform supports restaurants and hospitality venues across Europe, North America, Asia, Australia, and the Middle East, with localized solutions in 24 languages.

Yes. RESV is fully localized in 24 languages, making it easy for teams and guests to use the platform around the world.

Absolutely. Although RESV began in the UK, it now serves clients in the US, Canada, Australia, Japan, France, Germany, the Middle East, and dozens of other countries.

Visit our website Locations to see our full list of supported countries and language options. RESV is constantly expanding coverage based on customer demand.

Yes. With RESV, you can manage multiple locations across different countries from a single dashboard, making it ideal for international hospitality groups and enterprises.

Resv Technical Data

Yes, you can use it for single sites or for a multisite.

Yes, you can connect your Stripe account to manage payments.

All the data related to customers and reservations is securely stored in your database, ensuring you have continuous access to it even if your license expires. Rest assured that we don’t store any private data from your bookings, maintaining your data’s privacy and security.

If you want to receive reservations from an external website, you can do so by embedding the widget.

Close
Close