Description

Everything Included in RESV Basic

RESV Pro includes all core RESV Basic features, including:

• Online reservation forms
• Reservation management
• Table management
• Floor plan management
• Customer profiles
• Walk-in bookings
• Waiting lists
• Reservation confirmations
• Booking reminders
• Flexible shifts
• Table turn times
• Reservation views
• Customer notes and tags
• Booking reports
• Data exports
• Staff access
• Mobile-friendly management

Advanced RESV Pro Features

• Advanced reservation automation
• Online deposits and booking payments
• No-show prevention tools
• Smart booking reminders
• Reservation reconfirmations
• Custom email notifications
• Email delivery and interaction tracking
• SMS notification support
• WhatsApp confirmation and reminder support
• Recurring reservations
• Custom booking forms
• Custom reservation fields
• Booking source and campaign tracking
• UTM tracking
• Advanced customer segmentation
• Detailed reporting and analytics
• Revenue and booking performance insights
• Custom events and special dining experiences
• Capacity-based reservation management
• Custom availability schedules
• Table-specific availability
• Table-specific pricing
• Premium table booking options
• Multiple floor plans
• Advanced booking rules
• Custom translations
• User roles and permissions
• Staff action history
• Multiple staff accounts
• Google review requests
• REST API access
• External application integrations
• Chatbot and automation integration support
• Zapier-compatible workflow options
• Multiple restaurant support where included in your selected licence
• Priority RESV support

Reduce No-Shows

RESV Pro helps protect your restaurant from missed reservations through deposits, payment options, automated reminders and reservation reconfirmations.

You can create booking rules based on the service, party size, table, date or special event.

Take Deposits and Payments

Collect booking deposits, prepayments or reservation fees during the online booking process.

Payment options can be used for:

• Large group reservations
• Premium tables
• Special events
• Tasting menus
• Holiday services
• Private dining
• High-demand dates

Payment processing fees are charged separately by the connected payment provider.

Automate Customer Communication

Send professional messages throughout the customer journey.

RESV Pro can support:

• Booking confirmation messages
• Reservation reminders
• Reconfirmation requests
• Cancellation notifications
• Payment reminders
• Post-visit messages
• Google review requests
• Custom follow-up communication

Advanced Table and Availability Control

Set different availability rules for individual tables, dining areas, services or events.

You can create custom pricing and availability schedules for premium tables, terraces, private rooms, event dining and other special locations.

Connect RESV With Other Systems

Use the RESV API and available integrations to connect your reservation system with external tools, websites, applications, automation platforms and chatbots.

This makes RESV Pro suitable for businesses that need a more connected and customisable reservation workflow.

Manage Staff Access

Create individual staff accounts and control what each team member can view or manage.

Permissions can be configured for different responsibilities, helping owners, managers, reception staff and hosts work securely within the same system.

Staff actions can also be recorded, giving your business a clear history of reservation changes and account activity.

Suitable For

RESV Pro is suitable for:

• Busy restaurants
• Fine-dining restaurants
• Premium hospitality venues
• Restaurant groups
• Multi-location businesses
• Hotels with restaurants
• Event dining venues
• Restaurants taking deposits
• Businesses managing large groups
• Restaurants requiring advanced integrations
• Businesses replacing commission-based reservation platforms

Getting Started

After your order is completed, our team will prepare and configure your RESV Pro account.

You will receive your login details and onboarding instructions by email once your account is ready.

Additional configuration, data import, website integration or custom development may be quoted separately where required.

Subscription Information

This product is provided as a recurring software subscription.

Your subscription renews automatically according to the billing option selected during checkout unless it is cancelled before the next renewal date.

The number of restaurant locations included depends on the licence purchased during checkout.

Important Information

• Website development is not included unless purchased separately.
• Certain premium modules may be sold separately.
• SMS and WhatsApp services may involve separate message charges.
• Payment processing fees are charged by the connected payment provider.
• Third-party integrations may require separate accounts or subscriptions.
• Custom development, data migration and advanced setup may be quoted separately.
• Features may depend on the selected configuration and connected services.

Take Full Control of Your Reservations

Manage reservations, tables, guests, payments, communications and restaurant operations from one powerful platform.

Choose your preferred subscription option and upgrade your reservation experience with RESV Pro.