Description
Convert Missed Calls into New Reservations
Never lose a potential booking simply because your team was unable to answer the telephone.
The Resv Missed Call Booking module automatically responds when a call is missed, sending the caller an SMS or WhatsApp message containing a direct booking link.
Instead of calling repeatedly or choosing another restaurant, the customer can continue online and complete their reservation at a convenient time.
Key Features
- Detect missed incoming calls
- Automatically send an SMS response
- Automatically send a WhatsApp response where supported
- Include a direct online booking link
- Customise the automatic reply message
- Capture bookings outside opening hours
- Reduce pressure on front-of-house staff
- Recover potential reservations that may otherwise be lost
Ideal For
- Busy restaurants unable to answer every call
- Small teams managing service and telephone enquiries
- Restaurants receiving calls outside opening hours
- Venues looking to increase direct online reservations
- Businesses wanting to reduce lost booking opportunities
This module requires an active compatible RESV subscription Resv Basic or Resv Pro. SMS, WhatsApp, telephone integration and third-party provider charges may apply separately.



